FAQs

We are a licensed online pharmacy operating in full compliance with U.S. pharmaceutical laws. We require prescriptions for controlled substances and ensure all medications are sourced from verified suppliers. Our site uses SSL encryption and HIPAA-compliant systems to protect your data.

For over-the-counter (OTC) drugs, no prescription is required. However, prescription-only medications (like Adderall, Xanax, or Norco) require a valid prescription from a licensed healthcare provider. Attempting to bypass this process is illegal and unsafe.

Orders are typically shipped within 24–48 hours after verification. Delivery times vary depending on your location, but most U.S. customers receive their medications in 2 to 5 business days.

It’s important to follow your doctor’s instructions. If you miss a dose, take it as soon as you remember unless it’s close to the time for your next dose. Do not double up to make up for a missed dose. For specific guidance, contact your healthcare provider.

Yes, all prescription medications sold by My Pharma Express are FDA-approved and sourced from authorized U.S. pharmaceutical distributors to ensure safety, efficacy, and quality.

Absolutely. Our licensed pharmacists are available to answer questions about drug interactions, dosage, side effects, and other medication concerns. Contact our support to schedule a free consultation.

If your order is delayed or incorrect, contact us immediately. We offer a 100% satisfaction guarantee on correct orders and will work to resolve issues promptly, including reshipment or refund if necessary.